Experience | : 6-8 years work experience | Salary | : ฿ 40000 – ฿ 50000 (Thai Baht) |
Type | : Contract | Sector | : IT |
Job Location | : Bangkok,Thailand | Date Of Join | : |
Duration | : 3 months | Posted on | : 27 July 2020 |
Reference number | : DSEBT30 | Closing date | : |
Contact us | recruitment@srindusoft.com | Web | : https://srindusoftpl.com/desktop-support-engineer/ |
Job Description
We are looking for Desktop support engineer with 6-8 years work experience at Bangkok,Thailand for 3 months
Roles and Responsibilities:
- Need to have some project coordination skill sets and good in Technical.
- To identify the IT support gap on the ground work and perform the following activities.
- Implemented the service improvement plan activities to correct the gaps.
- Some communication with key stakeholder (Thailand IT manager) to implement some corrective actions.
- Document the gap and corrective plan taken
- Assist at time to tech refresh laptop if require
- Follow up with other support teams to close the SIP corrective action
- Perform some end-user training if this is one of corrective action. Training such as using OneDrive
Qualification & Experiences:
- Should be good in English and Thai language.
- Should be good in MS Office.
- Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
- Hands-on experience with Windows/Linux/Mac OS environments
- Working knowledge of office automation products and computer peripherals, like printers and scanners
- Knowledge of network security practices and anti-virus programs
- Ability to perform remote troubleshooting and provide clear instructions
- Excellent problem-solving and multitasking skills
- Customer-oriented attitude
Company Information
Srindu Soft Pte Ltd.
Registration No. EA 18C9409
EA Registration No.R1879387
Recruiting agency