DESKTOP SUPPORT ENGINEER (Bangkok,Thailand)

Experience:       6-8 years work experienceSalary:         ‎฿ 40000 – ‎฿ 50000 (Thai Baht)
Type:       ContractSector:         IT
Job Location:       Bangkok,ThailandDate Of Join:         
Duration:       3 monthsPosted on  :         27 July 2020
Reference number:       DSEBT30Closing date:        
    
Contact usrecruitment@srindusoft.com Web: https://srindusoftpl.com/desktop-support-engineer/

Job Description

We are looking for Desktop support engineer with 6-8 years work experience at Bangkok,Thailand for 3 months

Roles and Responsibilities:

  • Need to have some project coordination skill sets and good in Technical.
  • To identify the IT support gap on the ground work and perform the following activities.
  • Implemented the service improvement plan activities to correct the gaps.
  • Some communication with key stakeholder (Thailand IT manager) to implement some corrective actions.
  • Document the gap and corrective plan taken
  • Assist at time to tech refresh laptop if require
  • Follow up with other support teams to close the SIP corrective action
  • Perform some end-user training if this is one of corrective action. Training such as using OneDrive

Qualification & Experiences:

  • Should be good in English and Thai language.
  • Should be good in MS Office.
  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude

recruitment@srindusoft.com

Company Information
Srindu Soft Pte Ltd.
Registration No. EA 18C9409
EA Registration No.R1879387
Recruiting agency

DESKTOP ENGINEER (FREELANCER)

Experience:       5-6 years work experienceSalary:         $$$$
Type:       ContractSector:         IT
Job Location:       Singapore,(Auckland) New Zealand / (Jiangsu) China /(Tokyo) JapanDate Of Join:           
Duration:       Working Time:         
    
Contact usrecruitment@srindusoft.com  

We are looking to hire a skilled Desktop Support Engineer freelancer to assist our clients with Hardware / Software / Printer and Network related issues. Able to work on-site.

NOTE: Must be available at current location.

Roles and Responsibilities:

  • Responding to immediate response to the tickets / requests.
  • Traveling to the client’s location .
  • Troubleshooting hardware / software /printers / network  issues.
  • If required log the case with vendor for hardware issues, do the followup fix an appointment with end-user and resolve the issue.
  • Troubleshooting networking and connection issues.
  • Email (Outlook) : Archive / PST error / over size data / Email backups /Connecting archive folders.
  • After task completion submit job reports .

Qualification & Experiences:

  • Proven work experience as a Desktop Support Engineer.
  • Hands-on experience with Windows/Linux/iOS environments
  • Working knowledge of office automation products and computer peripherals like printers / scanners /projectors /interactive board
  • Knowledge of network security practices and anti-virus programs
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude
  • Degree / Diploma in computer Science or any equivalent.
  • Communication skills : English is must
  • Sense of corporate office environment and systems.

Send Your Resume to

recruitment@srindusoft.com

Company Information
Srindu Soft Pte Ltd.
Registration No. EA 18C9409
EA Registration No.R1879387
Industry: “IT“ Manpower recruiting agency