Job Title: IT Desktop Engineer (Singapore)
Type : Contract
Job Location : Singapore
Date of Join : January 2022 (Immediate)
Duration : 1 Year Contract
Sector : Corporate Sector
Salary : Negotiable
Experience : 3 Years (Min 1 yrs IT Corporate Experience)
Contact us : recruitment@srindusoftpl.com Website: https://srindusoftpl.com/career/
Job Description
• Provides on-site support to users with good communication to run the site smoothly.
• Installing applications (software application and computer peripherals Drivers.
• Troubleshooting and resolving desktop/laptop related issues (Hardware and software).
• Able to change Laptop battery /RAM
• Migrate windows 7 to windows 10.
• Installing and configuring and updating patches, Anti-Virus
• Work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role
• Knowledge of network security practices and anti-virus programs
• Customer-oriented attitude
• Handling VIP users.
• Ability to work independently and take ownership
• Knowledge in MS Office package (Word, Excel, PowerPoint, Outlook)
• MS Outlook 365 related Issues: Creating profile /Archive emails / Creating rule for backup / Inbox full Repair .PST file, Office 365.
• Network Issues: Troubleshoot all local area network (LAN) and Wi-Fi connectivity issues.
• Printer Issues: Mapping drives and network printers. Installing Printers (Troubleshooting network / USB printers and scanners.
• Knowledge and work experience of SCCM.
• Knowledge of SNOW (Service NOW ticketing tool) Incident Management System handling tickets escalated by the Service Desk and attend to the users on a priority basis.
• Knowledge of the (Induction) procedure of new joiner / resigned staff.
• Setup of meeting room/conference room before the meeting starts.
- Printer Support:
- Toner / Cartridge replacement
- Co-ordinate with Managed Printer service provider
Qualification & Experiences:
- Minimum 6 years’ experience.
- Diploma or Equivalent in Computer Science or related field
Technical Skills:
- Operating Systems: MS Windows 7 &10.
- Networking: TCP/IP Configuration, Domain Name System, DHCP
- SCCM
- Citrix
- Software: MS Office 365
- Skills: Repair of Desktops / Laptops
Communication Skills:
- English: Reading and Writing
Company Information
Srindu Soft Private Limited.
Recruiting agency
EA Reg. No R1879387
EA License. No. 18C9409
Job Title: ICT EXECUTIVE CUM ICT TRAINEER (Singapore)
Type : Contract
Job Location : Singapore
Date of Join : January 2022
Duration : 1 Year Contract
Sector : IT (School Environment)
Salary : Negotiable
Experience : 2 Years (Relevant Experience)
Contact us : recruitment@srindusoftpl.com Website: https://srindusoftpl.com/career/
Job Description
- Managing School-initiated ICT System
- Performing Daily checks and Implementation
- Maintenance of ICT Facilities and Equipment
- To assist in development of multimedia content for teachers such as videos, music, presentation
- To identify training needs and conduct training courses and workshops for staff.
- To conduct just-in-time digital literacy courses for students and staff
- To provide IT-related training for the Digital Media Club.
- To prepare teaching materials, exercises, and projects for the students.
- To mark and check the attendance for every Digital Media Club CCA session.
- To inform and remind student about Computer Enrichment Program schedule and take remedial action on absentees.
Roles and responsibility:
- To provide additional support to school for important events. such as video recording, photography,
AV support
- To provide support for school’s presentation during major events
- To assist in distribution / setting up of ICT equipment
- To provide services for school functions on computer related matter
- To provide and design computer program to cater to the needs of all students (For instance,Creating an on-line feedback/survey form)
Operations and Administration:
- To advise teachers and students on the use of ICT for projects and presentation
- To coordinate and assist teachers in the conducting of the AV activities (providing AV support).
- To prepare students for competitions such as School Digital Media Awards
- To assist in maintaining and updating the school website, PDLP microsite and FHBL Dashboard
- To advise teachers on software solutions which will solve their problems
- To be involved in the integration of ICT into curriculum, instruction and assessment.
- Deploy booked iOS devices to classrooms
- Maintain booking of resources on an online portal
- Design of PDLP Posters and Newsletters
Qualification & Experiences:
- At least a Diploma in Digital Media/ IT or equivalent.
- Familiar with MS Office, Adobe suite of products, Digital Media/Video production, AV setup, Basic Programming and Network troubleshooting.
- Good management and organizational skills
- Good ICT technical knowledge and preferably with teaching experience
- Passion for teaching students
- Knowledge and proficiency in a range of IT skills and software such as Adobe Creative Suite, Ulead Video Studio, etc. is an added advantage
- Good interpersonal, communication and planning skills
- Ability to multitask, work both independently and as a team
- Good sense of responsibility
Technical Skills:
- Mandarin text input (Windows IME, Creative Hans vision)
- Internet Security, Subject/Content research and Copyright
- Utilizing Multimedia facilities (Scanner, Digital Camera)
- Photo editing (e.g., Adobe Photoshop Elements)
- Presentation graphics for MS Word and MS PowerPoint
- Web graphics (basic)
- Microsoft Word (Advance)
- Microsoft Excel (Advance)
- Microsoft PowerPoint (Advance)
- Video & Audio Production
Communication Skills:
- English: Reading and Writing
Company Information
Srindu Soft Private Limited.
Recruiting agency
EA Reg. No R1879387
EA License. No. 18C9409