System Engineer

Job Title: Desktop Support Engineer

 Job Description
The Desktop Support Engineer’s primary aim is to provide support to the organization’s IT system and help to meet business goals. As a Desktop Support Engineer, you will install client desktop computers / Laptops and assist the end user in securing their hardware. You will ensure that all computers and networks operate efficiently with high uptime.

Roles and Responsibilities:
• Support daily technical support activities for desktop, data, and server management
• Set up and test desktop computer /Laptops / Printers projectors and other peripherals
• Install and maintain equipment and software
• Perform system changes adhered to organizational policies
• If required conduct remote desktop troubleshoot to end users along with documentation of ticket maintenance
• Maintain technical documentation in association with other functional departments
• Provide excellent service and meet client needs by offering cost-effective technological solutions
• Perform other tasks as and when assigned

Qualification & Experiences:

• Degree in Computer Science or related field
  • Minimum 5 years’ experience.
  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Working knowledge of Ms office products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude

  Company Information
  Srindu Soft Pte Ltd.
  Registration No. EA 18C9409
  EA Registration No. R1879387
  Recruiting agency

  recruitment@srindusoft.com